You do not have to deal with your insurance company at all. Simply let Autoglass® take care of all your paperwork for you if you are claiming the repair on your vehicle insurance.
PLEASE NOTE however that we rely upon you, the customer, to confirm details of your vehicle glass cover. If you're unsure, we can - at your request - contact your insurance company on your behalf to confirm that you have glass cover (along with your excess if any), get their approval to carry out the work and, as appropriate, take care of all the paperwork involved.
If there's anything for you to pay, you still don't need to contact your insurance company, as we are also able to collect the payment from you direct.
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