How to complain
At Autoglass® we strive to deliver an outstanding service to all our customers. We always aim to do our best; however there are times when things go wrong.
If you have a complaint, we will take it seriously, work hard to resolve the problem and do our very best to make any necessary improvements to our policies, processes and procedures.
Please make us aware of your complaint using one of the ways listed below and an experienced Customer Service Specialist will be happy to help you.
Telephone
Call us on 0800 011 3896
Office hours are Monday to Friday 8.30am - 5pm, Saturday 8.30 - 12 noon
Email us at: customer.services@autoglass.co.uk
Write
Send your letter to our Customer Service Management Team at this address:
Autoglass®
1 Priory Business Park
Cardington
Bedford
MK44 3US
Fax
Send your fax to us on: 01234 279494
Visit your local Branch
If you wish to discuss your complaint face-to-face, you can visit the local branch that carried out your work. For details of the relevant branch please call 0800 011 3986.